How to advertise offline interacted customers on Facebook? by Kushal Soni - 7 year ago | 3494 Facebook provides access to track customers based on email id and mobile no Create an excel sheet of email id, mobile no, birthdate, first name, last name of customers. Go to ads manager of Facebook Read more 0 0
Effective sales process to increase conversion ratio by Kushal Soni - 7 year ago | 4382 Defining target customer: Most important things is to understand who needs or will need your product / service. Choosing sales channel: To reach those target customer, there may be multiple channels, but do research on which is the most effective. Before meeting, calling or reaching customer, do homework i.e., research about their nature or experience. Read more 0 0
Social CRM- Turn connections and followers into customers by Kushal Soni - 7 year ago | 4903 Social CRM (Customer Relationship Management) is use of social media services, techniques and technology to enable organizations to engage with their customers. Social brings a new element into CRM because now instead of just dealing with data and information we are dealing with conversations and relationships. These conversations and relationships take place not just from company to consumer but also from consumer to consumer. Read more 1 0
Way to deal with an unsatisfied customer by Kushal Soni - 6 year ago | 3954 Listen to their complain as a feedback Ask them the problems faced while using your product. Sometimes half of the problem is solved on asking. Focus on solving the problem and get back to them with a compliment. Read more 1 0
